Privacy Policy

Last updated: April 5th, 2020

This policy explains what information we collect when you use Binjex's sites, services, mobile applications, products, and content ("Services"). It also has information about how we store, use, transfer, and delete that information.

Personal Information We Collect

The types of personal information which we collect may include:

  1. your name
  2. your photographic identification
  3. details from your identity documents (such as driver's license, passport), number of the document, date of issue and expiration, photographic identification, address, etc.
  4. your address
  5. your phone number
  6. your email address
  7. your IP address, browser and operating system information, geolocation details
  8. your baking details including account numbers and payment card data
  9. your date of birth
  10. your employment details
  11. your trades
  12. information on sources of your funds

We will process your personal information only for the purpose(s) of providing to you the service(s) that you ask us to provide you, to satisfy the legal obligations stemming from regulatory obligations that arise from providing you the service(s) and our legitimate interest.

Based on our legal obligations and legitimate interest we may request other documents for your identity verification and the sources of your funds confirmation for the purposes of money laundering and fraud prevention.

We do not collect any information that may identify you without your permission, however we use Google Analytics on our platform. If you want to know about Google Analytics and its "do not track" policy, please visit https://www.google.com/analytics/terms/us.html.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  1. to allow you to open and operate an account on the platform
  2. to enable you to complete transactions on the platform
  3. if you contact us, to reply to your queries
  4. to contact you via email, calls or texts
  5. to ensure security of your account (for instance, if you make a request to disable 2-factor authentication on your account we can ask you to provide additional personal information to confirm your identity)
  6. to analyse use of our sites
  7. as required to regulatory purposes such as tax, prevention of money laundering, prevention of fraud, adherence to company statistical reporting obligations, etc
  8. to provide you with information about products and promotions that may be of interest to you, from ourselves and third parties, although only if you have specifically agreed to receive such information
  9. for market research e.g. surveying our users' needs and opinions on issues, such as our performance, etc. Unless consented, your data for this purpose would be anonymised

Retention of Personal Information

We will retain information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations.

How We Protect Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

What Are Your Rights to Your Data

All your personal information will always belong to you. However, we are a collector and a processor of your personal information. This implies on us, obligations to respect your rights to personal information and facilitate the exercise of your rights thereto. In order to use any of your rights at any time please contact us and we will facilitate the exercise of your rights free of charge. We will inform you on the actions taken by us under your request as soon as practically possible, but in any case not later than in 30 (thirty) calendar days.

In accordance with effective regulations, you have a significant number of rights related to your personal information such as:

  1. Right to access. You may obtain from us, the confirmation as to whether or not personal data concerning you is being processed and get access to such personal data.
  2. Right to rectify your inaccurate personal information and to have incomplete personal data completed, including by means of providing a supplementary statement.
  3. Right to erase your personal information. Please note that a request to erase your personal information will also terminate your account on the platform. We will automatically and without undue delay erase your personal information when it is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
  4. Right to restrict processing of your personal information.
  5. Right to object to processing of your personal information.
  6. Right to withdraw your consent to the usage of your personal information at any time.
  7. Right to file a complaint. We take privacy seriously. If you believe that we have not complied with the privacy policy with response to your personal information, you may contact us at [email protected]. We will investigate your complaint promptly and will reply to you within 30 (thirty) calendar days.

Children's Privacy

Our services are exclusively offered to individuals at least 18 years old. We do not process any personal information of children under this age.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns.

Changes to the Privacy Policy

Our site policies, content, information, promotions, disclosures, disclaimers and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at the sole and absolute discretion of Binjex. If we change this Privacy Policy, we will take steps to notify all users by a notice on the site and/or email.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights to your personal information, please contact us at [email protected].